Privacy Policy

Effective Date: July 28, 2023

At Talent Is Timeless LTD (“Talent Is Timeless,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose personal information when you access our songwriting membership website, competitions, retreats, and other services provided by Talent Is Timeless (collectively, the “services”).

1. Information We Collect

We may collect and process the following types of personal information from you:

Contact Information: This includes your name, email address, postal address, and phone number.
Account Details: When you create a user account, we collect information such as your username and password.
Payment Details: If you choose to access certain services that require payment, we collect payment information, including credit card details, but we do not store credit card information on our servers.
Participation Data: We may collect data related to your participation in competitions, retreats, songwriting challenges, and other events or activities organised by Talent Is Timeless.
Communications: We may collect information from your communications with us, such as emails or messages you send to our support team.

2. Use of Personal Information

We use the collected personal information for the following purposes:

Providing Services: To deliver the services you have requested, including granting access to the website and its features.
Communication: To communicate with you regarding account-related matters, updates, and notifications about the services.
Payment Processing: To process membership fees and payments for services you access.
Improving Services: To analyze and understand user preferences, usage patterns, and feedback, helping us enhance and optimize our website and services.
Research: To conduct research and gather insights into songwriting trends and interests, ensuring we offer relevant content and challenges.
Legal Obligations: To comply with applicable laws, regulations, or legal processes, including responding to legal requests and protecting our rights and property.

3. Sharing of Personal Information

We may share your personal information under the following circumstances:

Service Providers: We may engage third-party service providers to assist in providing the services, such as payment processors, customer support, or analytics services. These providers have access to your information solely to perform their functions and are bound by confidentiality obligations.
Legal Compliance: We may share personal information when required by law or in response to valid legal requests, such as court orders or government inquiries.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred to the acquiring entity.
Consent: With your explicit consent, we may share certain personal information for specific purposes not covered by this Privacy Policy.

4. International Data Transfers

Your personal information may be transferred to and stored in countries outside the United Kingdom or the European Economic Area (EEA), where data protection laws may differ. We take steps to ensure that such transfers comply with applicable data protection regulations and maintain data security.

5. User Rights

You have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete personal information.
Erasure: You have the right to request the deletion of your personal information under certain circumstances.
Objection: You can object to the processing of your personal information in certain situations.

To exercise these rights or inquire about your personal information, please contact us using the details provided in Section 8 below.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Usage of song submissions: We retain all song submissions including those that do not advance in the competition, for reference purposes only. This allows us to respond to any queries participants may have about their entries or the progress of their songs. Non winning entries will not be used for any other purpose without explicit consent.

Participants have the right to request the deletion of their song submissions at any time. Upon receiving such a request we will securely delete any specified data from our records.

7. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Talent Is Timeless LTD 128 City Road, London, EC1V 2NX Email: [email protected], [email protected]